Privacy Policy
Effective Date: January 15, 2026 Last Updated: January 15, 2026
1. Introduction
10K Sports Inc. ("we," "our," or "us") operates the 10K Golf mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App and related services.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.
2. Information We Collect
2.1 Personal Information You Provide
When you register for and use the App, we may collect the following personal information:
Account Information: Name, email address, password, and profile picture
Profile Data: Golf skill level, goals, preferences, and progress information
Payment Information: Credit card details and billing information (processed securely through Stripe)
Communication Data: Messages you send through the App, support inquiries, and feedback
User Content: Golf swing videos, photos, progress updates, and other content you upload
2.2 Information Collected Automatically
When you use the App, we automatically collect certain information:
Device Information: Device type, operating system, unique device identifiers, mobile network information
Usage Data: Features you use, time spent in the App, interaction with content, search queries
Location Information: General location data (city/state level) based on IP address
Analytics Data: App performance, crashes, and technical diagnostics
2.3 Information from Third Parties
We may receive information about you from third-party services you connect to your account, such as social media platforms or payment processors.
3. How We Use Your Information
We use the information we collect to:
Provide and maintain the App's core functionality
Create and manage your account
Process payments and subscriptions
Deliver AI-powered personalized golf coaching and recommendations
Track your progress and skill development
Send you notifications, updates, and educational content
Respond to your questions and provide customer support
Improve and optimize the App based on usage patterns
Prevent fraud and enhance security
Comply with legal obligations
Send marketing communications (with your consent)
4. Third-Party Services We Use
The App integrates with the following third-party services that may collect and process your information:
4.1 Supabase
We use Supabase for database management, user authentication, and data storage. Supabase may collect account and usage information. View Supabase's privacy policy at: https://supabase.com/privacy
4.2 OpenAI
We use OpenAI's API to power our AI coaching features. Your queries and interactions with the AI coach may be processed by OpenAI. OpenAI does not use API data to train their models. View OpenAI's privacy policy at: https://openai.com/privacy
4.3 Stripe
We use Stripe for payment processing. Stripe collects and processes payment information according to their privacy policy. We do not store your complete credit card information. View Stripe's privacy policy at: https://stripe.com/privacy
4.4 Twilio
We use Twilio for sending notifications and communications. Twilio may process your contact information and message content. View Twilio's privacy policy at: https://www.twilio.com/legal/privacy
4.5 PostHog
We use PostHog for product analytics to understand how users interact with the App. PostHog collects usage data and analytics. View PostHog's privacy policy at: https://posthog.com/privacy
4.6 Google Workspace
We use Google Workspace for internal business operations and communication. View Google's privacy policy at: https://policies.google.com/privacy
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf (payment processing, data storage, analytics)
LPGA Professionals: With certified golf instructors who provide coaching through the App (only information necessary for instruction)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited employee access to personal data
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
Provide you with the App's services
Comply with legal obligations
Resolve disputes and enforce agreements
Fulfill the purposes outlined in this Privacy Policy
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
8.1 Access and Portability
You can request a copy of your personal information we hold about you. Contact us at contact@sports10k.com to request your data.
8.2 Correction
You can update your account information directly in the App or by contacting us to correct inaccurate information.
8.3 Deletion
You can request deletion of your account and personal information by:
Going to Settings > Account > Delete Account in the App
Emailing us at contact@sports10k.com with your deletion request
We will process your deletion request within 30 days.
8.4 Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by adjusting your notification preferences in the App settings.
8.5 Do Not Track
The App does not respond to Do Not Track signals. However, you can control tracking through your device settings.
9. Children's Privacy
The App is intended for users aged 13 and older. Users under 18 must have parental or guardian consent to use the App. We do not knowingly collect personal information from children under 13 without parental consent.
If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately at contact@sports10k.com, and we will delete the information.
10. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using the App, you consent to the transfer of your information to these countries.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to Know: Request information about personal information we collect, use, and disclose
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at contact@sports10k.com.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area or United Kingdom, you have additional rights under the General Data Protection Regulation:
Right to Access: Obtain confirmation of whether we process your data and access to it
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent where processing is based on consent
Our lawful bases for processing include consent, contract performance, legal obligations, and legitimate interests. To exercise your rights, contact us at contact@sports10k.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Posting the updated Privacy Policy in the App
Updating the "Last Updated" date
Sending you a notification through the App or email
Your continued use of the App after changes become effective constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@sports10k.com
Website: 10kgolf.com
Mailing Address: P.O. Box 471519, Lake Monroe, Florida 32747
Data Protection Inquiries: contact@sports10k.com
By using the 10K Golf App, you acknowledge that you have read, understood, and agree to this Privacy Policy.